Disclaimer
Last updated: May 6, 2026
The information, services, and products provided by Ngozi’s Kitchen (“we”, “our”, or “us”) are provided on an “as is” and “as available” basis.
By using our website or placing an order, you acknowledge and agree to the following disclaimers.
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Food and Allergen Disclaimer
While we take reasonable care in preparing food and handling ingredients, all food is prepared in shared kitchen environments.
We cannot guarantee that any menu item is completely free from:
* Allergens
* Gluten
* Dairy
* Nuts
* Shellfish
* Soy
* Other potential contaminants
Customers with food allergies or dietary restrictions should contact us before placing an order.
Ngozi’s Kitchen is not liable for allergic reactions or health issues resulting from undisclosed allergies, sensitivities, or cross-contamination.
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Nutritional Information
Any nutritional or ingredient information provided on the website or in marketing materials is approximate and provided for general informational purposes only.
We do not guarantee the accuracy or completeness of nutritional information.
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Delivery Disclaimer
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery delays may occur due to traffic, weather, operational demand, or circumstances beyond our control.
Ngozi’s Kitchen is not responsible for losses or damages arising from delayed deliveries.
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Website Availability
We do not guarantee uninterrupted or error-free operation of our website or ordering platform.
The website may occasionally be unavailable due to maintenance, technical issues, or third-party service interruptions.
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Third-Party Services
Our website and operations may rely on third-party services and providers, including hosting or infrastructure services such as Vercel.
We are not responsible for the availability, security, or practices of third-party services.
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Limitation of Liability
To the maximum extent permitted by law, Ngozi’s Kitchen shall not be liable for any indirect, incidental, special, or consequential damages arising from:
* Use of the website
* Food orders or delivery services
* Delays or interruptions
* Errors or omissions on the website
* Allergic reactions or dietary issues
Our total liability for any claim related to an order shall not exceed the amount paid for that order.
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No Professional Advice
Information provided on this website, including food descriptions and nutritional content, is for general informational purposes only and does not constitute medical, dietary, or professional advice.
Customers should consult qualified professionals regarding medical or dietary concerns.
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Contact
If you have questions about this Disclaimer, please contact:
Ngozi’s Kitchen
Email: info@ngozis-kitchen.co.uk